Singapore envisions biometric, automated terminal
31 July 2017 10:12 GMT

Singapore's Changi Airport will be using facial recognition technology to offer self-service options at check-in, bag drop, immigration and boarding at the new terminal T4, which opens later this year.

The innovation means the airport, according to Corrine Png, CEO of transport research firm Crucial Perspective Pte, "will be the first in Asia to do so".

Changi expects the automated process at the new terminal - which has been constructed for S$985 million ($723.57 million) - to yield manpower savings of about 20 percent in the longer term. T4 will increase the airport's overall annual capacity by 16 million passengers to 82 million.

Nine airlines will operate at T4, including the Air Asia Group, Cathay Pacific, Cebu Pacific, Korean Air, Spring Airlines and Vietnam Airlines, Changi said.

With a gross floor area of 225,000 square meters, equivalent to about 30 soccer pitches, T4 is half the size of Changi's third terminal, but it will still be able to handle two-thirds the number of its passengers.

"One of the objectives for T4 was to use it as a test bed for new concepts, new technology and new equipment," said Poh Li San, Changi Airport Group's vice president, T4 Programme Management Office.