Survey finds 81% of users trust Face ID
01 November 2017 16:44 GMT

A survey of various users found that 81% of respondents perceive Face ID as trustworthy and 91% think it will be easy to use.  

Conducted by keyless authentication technology firm Secret Double Octopus, the survey used employees of medium (1000-5000) and large (5000+) enterprises as its source.

The company said that the findings underscores the toll passwords have taken on employees in enterprise environments both in terms of security and user experience

It found that Touch ID and Face ID are both preferred to passwords as a way to authenticate users in a work environment. Indeed, 73% of employees surveyed said they prefer Face ID to passwords if given the choice, with 70% categorizing Face ID as 'extremely or very trustworthy' - these results from a technology they have never actually used.

"We initiated this survey because we wanted to look past the hype to really understand what people think about the authentication methods they are required to navigate daily - anything from passwords, tokens and SMS to Touch ID. We also wanted to know what people are expecting from new authentication alternatives, specifically Face ID," said Raz Rafaeli, CEO of  Secret Double Octopus. "The results demonstrate the need for organizations to seriously consider the impact Face ID will have on their security environment and explore how they can leverage the technology both as a second-factor authentication measure, as well as a way to replace passwords altogether, because that is where we are headed."

Additional survey highlights included:

  • 84% of enterprise employees need to replace their password every four months or less.
  • On the topic of password security, 23% of employees surveyed say they rely on paper notes to remember their passwords.
  • 14% have shared their work passwords with colleagues or other people.
  • 21% of employees use work-related passwords for non-work related online services.
  • 5% of employees admit they have entered their work-related passwords into fraudulent forms/web pages.

Even with the millions of dollars being spent annually by enterprises on password management and 91% of companies having a policy for password strength (longer passwords and frequent replacements, for example), the survey found that many employees are not adhering to even the most basic of protections, and are exposing themselves and their organizations to increased chances for malicious activity.

The survey was conducted among 522 respondents, aged 25-64, employees in medium and large enterprises (1000+ employees).

The survey, which focused on preferred authentication methods and password usage, have been included in a report titled, "Facing a Future without Passwords".