App lets Singapore hotel guests check in with selfie
01 December 2017 06:15 GMT

Hotel guests now can check in by taking a selfie using a new all-in-one mobile phone app debuted at the Singapore Tourism Board conference last week. 

The process is automated and there is no need for paperwork. The guest does a self-check-in using fingerprint and facial recognition technology, according to The Straits Times. With the same app, the guest can enter his or her room, and also control the lights, air-conditioner and television.

Developed by artifical-intelligence company GTRIIP, it was one of the eight innovations showcased at an annual conference organized by the Singapore Tourism Board to help the hotel industry, which faces challenges such as changing consumer demands and a continued manpower shortage for repetitive tasks. The STB also announced a plan to create a guide to help hotels identify and adopt technologies, such as facial recognition and electronic payments, which can help them address those issues. 

“Nowadays a lot more of the younger generation travel, and many of them use mobile phones. Many of the technologies on display here use (mobile) apps,” said Margaret Heng, executive director of the Singapore Hotel Association, which will lead efforts on the Smart Hotel Technology Roadmap.

The STB will work with hotel operator Far East Hospitality Management to implement productivity improvements at three new properties scheduled to open in Sentosa in 2019.