Los Angeles Airport progresses biometric boarding trial
22 March 2018 21:24 GMT

After the successful go live of the new contactless biometric self-boarding solution at Los Angeles Airport end of last year, Lufthansa has joined the trial, boarding passengers flying out of the country using their face to be recognized at the gate.

The tests have been running in partnership between Vision-Box, Los Angeles World Airports Authority (LAWA) and the U.S. Customs and Border Protection (CBP), in the scope of the US Biometric Exit trial program.

The system allows travelers to board their aircraft in just a few seconds simply by looking into a high-resolution face capture system at the traveler-friendly flow-control gateway.

"CBP, Vision Box and Lufthansa have been tremendous partners in this effort. We plan to release further biometric solutions at LAX as part of our quest to lead the pack in embracing and implementing innovative technology.” Justin Erbacci, LAX “We anticipate that in near time, biometric boarding, as well as other aspects of the air travel experience, will be widely utilized across the U.S. and beyond” Bjoern Becker, Lufthansa “Implementing biometric technology able to deliver high quality data that drastically enhance matching accuracy and performance brings opportunities beyond security and efficiency.” Miguel Leitmann, Vision-Box How does it work? As passengers approach the self-boarding gates, biometric-enabled cameras capture passengers’ facial images.

The image is securely sent to the CBP system containing the digital facial token captured at the initial immigration process for real-time matching and identification. Within a few seconds, the system reconciles the passenger and his flight, recognizes the passenger as eligible to enter that flight and opens the egate door.

The passenger may board the aircraft. The solution provides unique security benefits for airlines by confirming with high degree of certainty the identity of boarded passengers and authenticity of their documents via CBP Traveler Verification Service. The effective human-factor centric design of the Vision-Box solution results in high passenger throughput and passenger satisfaction.

The solution also fully supports boarding modalities with boarding pass scanning and accommodates for seat changes and other boarding operations.

Justin Erbacci, LAX Chief Innovation and Technology Officer, said: “Biometric self-boarding merges two of our highest priorities – improving the guest experience and enhancing security and safety for all those who travel through or work at LAX. We are www.vision-box.com - Vision-Box – Press Release 3 proud to be the first location in the United States to pilot this unique, paperless, biometric boarding process. CBP, Vision Box and Lufthansa have been tremendous partners in this effort. We plan to release further biometric solutions at LAX as part of our quest to lead the pack in embracing and implementing innovative technology that will benefit our passengers and make their journeys safer, faster and easier.”

Miguel Leitmann, Chief Executive Officer and Founder of Vision-Box explained: “Implementing biometric technology able to deliver high quality data that drastically enhance matching accuracy and performance, brings opportunities beyond security and efficiency. This trial in Los Angeles is showing how modern airports are addressing the rising passenger volumes and increasing airport capacity. At the same time, they are promoting a stress free experience for passengers. Having airlines on board sharing this vision creates a very productive collaboration ecosystem with security, efficiency and revenue benefits for all.”