Qantas reveals details of Brisbane biometric trial
14 November 2018 16:43 GMT

Qantas has commenced a trial of innovative facial recognition technology at Brisbane Airport.

The technology allows customers to upload their passport to their mobile phone for the first time.

This allows customers to check in before they arrive at the airport and eliminates the need to provide their passport and boarding pass at the lounge or boarding gate, helping speed up their airport experience.

The trial which began earlier this week, will run until early December with passenger feedback used to help Qantas prioritise future biometrics trials and investments.

The trial is limited to passengers who volunteer to take part and are travelling on flights from Brisbane to Singapore, Tokyo (Narita) and Hong Kong.

The 2018 IATA Global Passenger survey revealed that 65 per cent of passengers would be willing to share their personal information if it helped speed up the airport process.

Qantas is partnering with Brisbane Airport and technology provider SITA to trial the system.

Qantas is a leading airline when it comes to new technologies for biometrics, with more than 20,000 customers already processed through existing facial recognition trials in Brisbane, Sydney and LA.